FAQ


Warranty Claim Procedures and Requirements

To obtain warranty service, you may return a defective product to the authorized VENOMRX dealer from which you purchased the VENOMRX product. Please confirm the terms of your dealer's or distributor's return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.


How long VENOMRX Power Supply Duration of Warranty?

All of VENOMRX PSU are covered by 2 warranty, that is 1 year for labor and parts and another 1 years labor only.
Warranty can be claimed as long there're no physical damage out front ( like burn cable, damage case due to heavy impact, broken cable ) and we are authorize to upgrade your current product with certain fee if any product are discontinued.


How long VENOMRX Memory Module Duration of Warranty?

All of VENOMRX Memory Module are covered by Limited Lifetime warranty.
Warranty can be claimed as long there're no physical damage out front ( like broken or scracthes pcb, missing component, missing or scratches gold finger, burn  ) and we are authorize to upgrade your current product with certain fee if any product are discontinued.